Bakery Primula

Privacy Policy

This statement contains the information required by Articles 13 and 14 of the EU General Data Protection Regulation (2016/679) regarding the personal data we process in connection with ourprimula.fiwebsite service (hereinafter referred to asthe"Service").

1. Data controller

Bakery Primula Oy

Business ID:2647541-8

Address:Emalikatu 9, 04440 Järvenpää

Registered office:Järvenpää

Contact person for data protection matters:Jonna Virtanen

 Mobile:040 6716746

Address:PO Box 70, 04401 Järvenpää

Email:jonna.virtanen@primula.fi

2. Registered groups

This statement applies to personal data that we process about users of the Service and/or contact persons for business users, as well as other persons whose personal data processing is required for the provision and receipt of the Service.

3. Purposes of data processing

Personal data is mainly processed for the purpose of providing the Service and managing and maintaining customer relationships. The data may also be used to monitor and investigate misuse and to plan and develop the controller's business and services. Within the limits permitted by law, we may also process personal data for marketing purposes.

4. Legal basis for processing

The processing of personal data described in this statement is primarily based on the operation of our primula.fi website service and our legitimate interest in processing personal data in order to provide the Service and to conduct and develop our business. With regard to individual data, processing may also be based on your consent or our legal obligation to process your personal data for purposes such as taxation or accounting.

5. Data to be processed

We process the following user-related data:

  • the name of the user or contact person, email address, other contact details, and other information provided by the user, as well as the user's IP address
  • If necessary, in cases of liability claims, personal identification numbers and information related to dental health are also collected.
  • usage and contract history, including information on reservations, orders, and any feedback, contacts, invoicing, and collection
  • Technical information about your use of the service, such as browsing and search information (e.g., information collected by cookies)
  • information relating to customer communications, marketing, and other communications (including direct marketing prohibitions and consents)

6. Disclosure of information

Provision of customer service The service may require the disclosure of personal data to third parties who process the data independently for the purpose of fulfilling orders or reservations and for other purposes specified separately.

In addition, our subcontractors and service providers may process your data to the extent necessary to provide the Service. In addition, data may be disclosed to our service providers for standard data processing, financial management, and other business services, as well as to competent authorities or other third parties if we believe that the disclosure is necessary due to applicable law or regulation, or to exercise or defend our legal rights, or to protect the vital interests of any person.

As a rule, the controller does not need to transfer your data outside the European Union or the European Economic Area in order to provide the Service. However, in individual cases, your data may be transferred outside the EU or EEA within the limits permitted by law, based on your consent or the need to transfer the data in order to fulfill a contract concluded with you or in your interest, or in other situations permitted by applicable law.

7. Data retention

Personal data will only be stored for as long as we have a legitimate need for it in relation to the purposes of processing mentioned above.

We regularly assess the existence of such needs in relation to the personal data we store, and to the extent that we assess that the need no longer exists, we remove the personal data from the system or anonymize it, or if this is not possible (for example, where the data is stored in backup archives), we will store it securely and prevent further processing until it is possible to delete it.

As a rule, we only store personal data related to customer relationships for the duration of the active customer relationship and for a reasonable period thereafter in order to respond to any customer relationship-related inquiries and contacts. However, insofar as the data is subject to a retention obligation under accounting or tax legislation, for example, the data will in any case be retained for the minimum period required by that obligation.

8. Data protection

Access to the data is restricted to the controller's employees and service providers who have a right to access it due to their duties. The controller uses appropriate technical and organizational measures to protect the data from unauthorized access, alteration, disclosure, destruction, or other unlawful processing. The controller requires all service providers it uses to maintain confidentiality, provide appropriate data security, and commit to the requirements and principles of applicable data protection legislation.

9. Rights of the data subject

In accordance with applicable data protection legislation, you have the following rights as a registered user:

 

  • The right to obtain confirmation from us as to whether we are processing personal data concerning you and, if so, the right to know what personal data we are processing.
  • You have the right to request that we correct information about you and, in certain cases, the right to request that your personal data be deleted, that its processing be restricted, or to object to the processing of your personal data.
  • The right to refuse direct marketing messages that we send to you.
  • Insofar as the processing of personal data is based on consent, you have the right to withdraw your consent to the processing of personal data at any time.

You can exercise your rights by contacting us using the contact details provided in this notice.

10. Updating the prospectus

We may update this statement from time to time due to changes in legislation or our business operations. We will endeavor to inform registered users of any changes as required by their significance.

Cookies

We use cookies in the Service to enable and facilitate the use of the Service. A cookie is a small text file that is stored on the user's browser. Cookies help us improve the functionality of the Service. You can block the use of cookies in your browser settings. Please note, however, that in this case the Service may no longer function as intended.